Short Leash Shop Policies

SALES

All sales are final. We do not offer refunds. Demo items may be available in our Mainstore.

Gift cards & our gift card top off station are available in the Mainstore lobby at the front desk.

CUSTOMER SERVICE

Help is available all day, every day via our 24/7 Customer Service Bot in world at our Mainstore. Simply leave a message & Short Leash staff will contact you in world as soon as possible.

For even quicker help, join our Discord server:

CSR FAQ & QUICK HELP

COMING SOON

UPDATES & REDELIVERIES

We strive to send out tested, quality products but sometimes issues happen! If you experience any problems, please contact our CSR Bot (see above) for help. We update items regularly & are happy to address any product issues that may be had.

All updates are delivered via Caspervend system upon log in and notices are sent in the Short Leash group to notify customers.

Didn’t get your update? Can’t find your item? Never fear – simply teleport to the  Mainstore lobby and redeliver your *no transfer* item via our Caspervend redelivery terminal.

EVENTS

Marketing, events, and blogger questions should be sent directly to our General Manager, яαєηвσω ‘ѕкιттℓєѕ’ ωιℓℓσω (Little Salty) in world. 

. Short Leash hosts seasonal blogger searches via Blogotex, however you are always welcome to apply! Visit our Mainstore lobby & click the Blogotex logo for more info and to apply.

BLOGGER APPLICATIONS

Short Leash hosts seasonal blogger searches via Blogotex, however you are always welcome to apply! Visit our Mainstore lobby & click the Blogotex logo for more info and to apply.

Our Blogger Managers for both Short Leash and ATCSL Events & Hunts are яαєηвσω ‘ѕкιттℓєѕ’ ωιℓℓσω (Little Salty) and мιllιe вranwen (millicentbranwen) Both may be contacted directly, via NC in world, or on Discord for quicker help.  

GACHA

As of September 1st, 2021, Second Life & Linden Labs policy change no longer allows gacha mechanisms in Second Life. Therefore, all Short Leash gacha are sold as is and unfortunately cannot be exchanged/serviced. 

OUTLET ITEMS

Short Leash offers a discount outlet of older items that we annually we mark down, reducing the price by at least 30% & 40% off original price.

Check it out today!